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Frequently Asked Questions

What is Eyebrow Embroidery?

Eyebrow Embroidery is the latest trend, a manual technique within the permanent makeup industry for both women and men. It is a semi-permanent procedure which will last between 12-18 months. First, the Brow Artisan will design your eyebrows to best suit your eye - and face shape. Upon confirmation of the proposed shape, 3D pigmented hair strokes are strategically placed, by hand, in the epidermal layer of the skin. This is done in several shades that does not change colour, but slowly fades instead. This technique is therefore more superficial than tattooing. Using a feathering technique with a unique hand instrument, this procedure creates a very natural look.

What are the benefits of Eyebrow Embroidery?

  • Fully restore the Eyebrow shape or have fuller perfect brows
  • 100% Natural-looking brows for 24/7 confidence
  • Results lasts 12-18 months
  • Colour fades instead of changing color like tattoos
  • Strikingly similar to the hair of natural brows
  • Look radiant and well groomed, even without makeup
  • Correction is necessary only to define and highlight the already existing result over time

How long is the session?

The first appointment is 1,5 hour as the Brow Artisan needs to custom design your Eyebrows according to your eye- and face shape. The eyebrow Touch-up session is an hour 4-6 weeks later..

Where are you located?

We work from Krugersdorp & partner with Aesthetic Doctors:
  • Bryanston - Skin and Body Silverwood
  • Pretoria - Revitalab - Brooklyn
  • Pretoria - Salon Chamè - Waterkloof
  • Polokwane - Aesthetico Medical
  • Alberton - Beautox & Filler Clinic Meyersdal
  • Krugersdorp - MCBartistry, The Studio
  • Klerksdorp - Skin & Body Clinic
  • Secunda - The Aesthetic Clinic
  • Secunda - Amaris Beauty Boutique
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What is the difference between tattooed eyebrows and Eyebrow Embroidery?

With Eyebrow Embroidery the pigment is injected into the upper layer of the skin, the epidermis. This is the outer layer of the skin that regenerates constantly, which causes fading and loss of pigment. With tattooing, the pigment penetrates deeper to the lower layer of the skin (dermis), where the cells are more stable, causing the pigment to persist (could slightly fade, change color or spillover) throughout the lifetime of the individual and change color due to external and internal factors..

What does the procedure involve for the result to look so natural?

Eyebrow Embroidery is a manual method where individual hairs are drawn with an exceptionally fine blade, made up of 14 needles. Since the pigment is injected closer to the surface of the skin, hairs are very fine and have a natural appearance. Unlike tattooing is done by machine and the pigments penetrates deeper.

Is it painful?

The area will be numbed with an ointment before the actual procedure starts to ensure comfort. Some swelling and redness might occur but it will subside in less than 24 hours.

Why does the finished result look so intense at first?

After the first 7 to 10 days the colour lightens between 30 - 40% and the image softens by 10 - 15%.

How to select the color of the pigments?

The Brow Artisan will select a pigment color or mix a tailor made colour combination according to your hair colour, mood, makeup-style and skin colouring to suit you best. The colour can be a bit brighter in the beginning and then darkened accordingly with the second, touch-up session.

I do like my friend's eyebrow shape. May I bring an image to show you what I would like?

You can not compare yourself with another woman or ask for a design to match a picture. The shape of the eyebrow is determined by the orbital/frontal bone, space between the eyes, temple, golden ratio and the total image of the face.

What is the ideal design for my eyebrows?

Eyebrows are designed according to a clearly visible face shape that we wish to balance, for example as a short, long, wide or narrow face. The proper correction or emphasis on the eyebrows optically shorten or narrow the face, or extend it in terms of the width and height.

How do you create a symmetrical eyebrow design?

We use the Golden Ratio Calipers for its precision to design the eyebrows.

What is the Golden Ratio?

The Golden Ratio is the most beautiful and harmonious relation of two different quantities. It's mathematical concept, a law of compositions, where the ratio of the smaller part to the larger part is the same as the ratio of larger part to the whole. The ratio is always 1.618 033 989...

How long do the results last?

The results last between 12-18 months including the second procedure 4-6 weeks after the initial pigmentation/Eyebrow Embroidery, depending on the skin type.

I have a scar over my eyebrow area. Can I have the procedure done?

Eyebrow Embroidery is not performed over keloidal scars. It can be done over atrophic and hypertrophic scars after it completely healed (which can take up to a year and a half). Hair drawn on the scar and it's color, will look different.

I have ruptured capillaries around my eye area. Can I have the procedure done?

Eyebrow Embroidery does not cause ruptured capillaries, but the technique is highly discouraged, as it only exacerbates the condition.

I have a skin condition or allergy concern. Can I have the procedure done?

Eyebrow Embroidery is not performed with seborrheic dermatitis, as it can cause unwanted bleeding and can also act as a cause of inflammation later during exfoliation. The color will disappear in a matter of weeks. Eyebrow Embroidery is not performed after sunburn, over spots and any changes of color and texture in relation to surrounding skin in the area of the face or a person who suffers from psoriasis. If you have any medical concerns or issues then please seek advice from a qualified medical professional prior to your Eyebrow Embroidery appointment booking as MCBartistry has a no refund policy.

What pigment do you use?

Our pigments do not contain any animal by products and is suitable for Vegans. The glycerin which we utilize is USP Vegetable Kocher grade.

How long is the recovery process and what do I need to do?

Immediately after the service, the aftercare instructions will be explained to you in detail. Since there is no redness or swelling your everyday routine will not be effected.

What are Dermapen™ treatments?

Dermapen 4™ is the breakthrough of the decade utilising the most advanced needle cartridge innovation to vertically pierce the skin. Dermapen 4™ glides over the skin creating millions of fine fractional channels up to 104% faster than other microneedling devices. These channels can carry up to 80% more topical nutrients deeper into the skin. In turn our body’s natural response triggers a natural process of repair. The result is an increased production of collagen and elastin, resurfacing, retexturizing and overall skin renewal anywhere on the body, from hard to reach areas such as around the eyes, eyelids, earlobes, neck, lips, nose or larger areas of neck and décolleté, stomach and legs for stretch mark treatments. Dermapen 4™ is the most advanced microneedling device available. Dermapen 4™ treatments are faster, safer, and produce optimal results

Are Dermapen™ treatments painful?

Traditional dermal rolling techniques proved to be a bloody and painful treatment, requiring the application of topical anaesthetic cream (TLA) before treatments. A progression was seen with Dermapen 3™ which caused less epidermal (skin) damage, and reduced levels of pain and discomfort for safer, more effective microneedling treatments. Today with Dermapen 4™ there is no comparison - this is the most comfortable, virtually pain-free microneedling treatment available. Dermapen 4 ™ treatments are so comfortable there is no need for any TLA. Just lay back and enjoy stunning results.

How should I prepare my skin for a Dermapen™ treatment?

For optimal results, an appropriate homecare regime should be determined by your clinician to encourage the skin to prepare, strengthen and fortify (especially for thin or delicate skin areas)

How many treatments are recommended for rejuvenation, acne scarring and stretch marks? (General guide)

Rejuvenation*: 3-6 treatments 6-8 weeks apart Acne scarring: 4-6 treatments 6-8 weeks apart Stretch marks: 4-8 treatments 6-8 weeks apart Pigmentation: 4-6 treatments 2-4 weeks apart *Superficial treatments maybe recommended at 4 weekly intervals

How soon after filler/muscle relaxant injections can I have a Dermapen™ treatment?

While there is no clinical evidence that Dermapen™ treatments counteract with any particular injectables, it is important to let your clinician know if you have had an injectable treatment, or are planning one in the near future. Your clinician will be able to advise you on when to schedule your treatment appropriately

How long should it take before I see results?

Typically, you will see results after the first treatment. Lasting and more significant results will become visible after 3 to 6 treatments (spaced 2-8 weeks apart). The condition of your skin will continue to improve over the next 6-12 months after a course of treatments, especially when combined with the recommended post-treatment care.

Is there any downtime after treatments?

Generally no, but you may experience facial redness for 12-48 hours after the treatment. Most people are able to return to normal daily activities immediately after the treatment.

General Post Procedure After Care Instructions for Permanent Makeup

Cold packs have not shown to make a noticeable difference in reducing permanent makeup swelling, but they feel good on the skin and are a comfort measure. Cooling a skin wound is beneficial; freezing it is not. Using refrigerator temperature cold packs is safer for damaged dermis than freezer temperature cold packs. The traumatised tissue is already in a delicate condition and can get frost damage. Slight cooling of the skin a few times after a permanent makeup procedure can be done by applying wet tea bags, cloths, or gel compresses that were placed in the refrigerator (not freezer) in a zip-lock bag. If you like to use bags of frozen peas, place a wet wash cloth between your skin and the bag. Clients that leave it alone and let nature take its course heal better than the ones that frantically try to help the process. Cold packs are contraindicated for anyone with poor skin circulation, cold allergy/ cold urticaria, and other skin/ vascular/ blood disorders that react to cold temperatures.

Inappropriate/overuse use of ice packs on fragile facial skin may cause cryotherapy complications. The freezing can cause ice crystals to form in the skin cells and damage them. Additional swelling can rush in after removal of the ice pack as skin warms. In short, your efforts to reduce swelling with repeat freeze-warm cycles can have the opposite effect and increase swelling. The ice pack initiates primary constriction of blood vessels, then in response, vessels dilate and the area swells (reactive hyperemia of skin microcirculation). Oxygen is needed to heal wounds. Prolonged application of extreme cold reduces the blood flow that brings oxygen to the skin cells and may cause wound hypoxia and acidosis. A certain amount of skin perfusion pressure (SPP) is needed to maintain transcutaneous oxygen tension (TcPO2) for healing. Hypothermia increases risk of infection by reducing tissue oxygenation in hypo-perfused tissues. Oxidative killing by neutrophils is a defence against pathogens, and rate of bacterial killing depends on sufficient tissue oxygenation.

  • A permanent makeup procedure is the equivalent of a skin-deep wound - like a scratch you might get around the house. Expect it to ooze a little, scab a little, and heal in a similar time frame.
  • May cool the skin a few times after permanent makeup procedure with cold pack (or wet and chill chamomile tea bags) for 10 min. every couple of hours the first day. Don't overdo it. May switch to warm moist pack (or tea bags) after the second day.
  • Keep moist with healing ointment at all times while outer healing occurs (3-5 days eyes, 7-10 days lips). Recommendation: Eyedrops - put some of it in your eyes if they feel dry and irritated. Sometimes it is the preservative in a product that people are allergic to. Use healing ointment continuously throughout the day until outer healing is complete. Apply antibiotic ointment twice a day for 2-3 days. The antibiotic ointment is more likely to cause a red itchy reaction with prolonged or continuous use. You may use your favourite moisturisers, serums, or healing ointments that have vitamins in it. Clients do best with water soluble or non comedogenic / pore clogging products that let the skin breathe - especially for the prolonged use of ointment for lip tattoo. If a product stings or burns when you apply it do not use it.
  • Notify permanent makeup artist or physician at first sign of allergic reaction or infection. If you suspect a problem is developing, the first thing to do is switch the type of ointment you are using. The ointment is often causing the problem. An occasional slight healing itch is normal. Constant intense itching, abnormal thick yellow discharge, yellow crust, hot burning pain, lumps, bumps, and blisters are not normal.
  • Avoid strenuous activity for 2 days. Increased blood pressure and dilated blood vessels increases swelling and oozing. Also, sweat running into a wound stings.
  • No Scrubbing. Do not rub, wipe, or scratch area. Use patting motions only.
  • Keep area clean. Blot or rinse off oozing. Soap/ cleansers may be used as long as they are not alcohol based and do not have anti-ageing acids or acne acids in it. Some cleansing chemicals might burn or bleach. If you wouldn't use a product on any other type of injury, don't use it on the healing permanent makeup. Rinse and pat dry.
  • Do not expose the area to full pressure of the shower. You don't want the water to beat on it, but water will not erase the tattoo despite the myths being told. Not keeping it clean sets it up for infection. Germs love the extra warmth generated by inflamed tissue, and they like the moistness provided by the oozing and ointment. Germs will be breeding in it. Clean it and keep ointment on it. Scabs that dry out take longer to heal off.
  • Do not smash your face in a pillow while sleeping, especially the first couple of days. The skin is drilled full of holes and can tear or kink. The compressed tissue does not get adequate flow of blood and oxygen. The dependent side swells more, can ooze more, and have more color loss.
  • Do not peel or pick at crust, this could cause pigment loss, scarring, and delayed healing.
  • Do not expose to sun or tanning bed while outer healing progresses. Use of sunblock after healing is completed will help prevent premature fading.
  • Do not swim in fresh, salt, or chlorinated water for 2 weeks.
  • Avoid environments that would cause dirt or germs to contact area while healing.
  • Do not apply topical cosmetics over area while healing.
  • Ibuprofen or your favourite pain reliever may be used to reduce swelling and discomfort.
  • Final healed result is at about 2 months. If a touch-up is needed, it is not done any sooner than 2 months after the first procedure. Performing a touch-up too early could cause scarring. Some colors (especially eyebrow colors) take that long or longer to see how they are going to settle in and look. Brows may need additional fill-in strokes 4-6 weeks later. Eyeliner should not need a touch-up.
  • Many anti-ageing products and services containing acids, lighteners, and exfoliates cause premature fading of pigment. Avoid pigmented area. Stay about 1/4 inch away from permanent makeup.
  • Do not use laser hair removal or photo-facial too close to pigmented area to avoid an accidental hit. Most laser operators know how protect a permanent makeup tattoo from the light by placing a tongue blade perpendicular/ 90° right angle against the edge of the brow or lip.
  • Specifics For Permanent Eyeliner

  • Do not wear contact lenses during the procedure or for 24 hours after.
  • Have sunglasses available. Eyes may be light sensitive or even dilated immediately after. The sunglasses are also handy for hiding puffy eyes.
  • Do not dye, perm, or use eyelash curler for 2 weeks.
  • Do not use mascara until outer healing is complete (3-5 days). Most clients are returning to work in 2 days and are noncompliant about this, so at least begin with a new tube of mascara due to risk of bacterial presence in used tubes. Stay a little farther out on the lashes, not too close to the liner. Remove with vaseline or baby oil without rubbing it into the liner.
  • Eyes will be swollen for a few days. Eyes may feel dry or irritated. Lubricating refresher drops may be used.


  • Permanent Makeup is contra-indicated in the following conditions:

  • Pregnancy
  • Epilepsy
  • Hepatitis
  • Asthma
  • Fever Blister (Lip Procedure)
  • Herpes / infectious diseases / fever
  • Hemophilia (bleeder)
  • Use of blood thinners
  • Heart condition or circulatory problems
  • Pacemaker
  • Diabetes
  • Auto-immune diseases
  • Use of caffeine, drugs, alcohol or medication such as aspirin 3hours prior to procedure
  • Surgery in the last 14 days, irradiated or otherwise treated medically
  • Aesthetic procedures in the last three weeks


  • Aftercare Instructions:


    Proper care following your procedure is necessary to achieve the best result. In many cases some unevenness of colour is to be expected. A touch up is included after the first Eyebrow Embroidery Appointment not earlier than 4 weeks and no later than 6 weeks after. Please note, scheduling the Touch Up appointment is your responsibility, a touch up fee of 1500.00 will be charged when you miss the 6 weeks cut off period as you agreed and signed on the Consent Form upon the first appointment. Eyeliner and Lip Touch Up appointments are not included but can be arranged. If during the healing process you have any concerns, please contact me directly.
    Some itching is normal. DO NOT PICK, PEEL OR SCRATCH the treated area. Your colour may heal unevenly and you risk scarring and infection.
    No makeup is to be applied onto the specific area or near it to prevent infection and to allow the skin to heal.
    Do not expose your healing skin to direct shower spray, hot water, cosmetic products like creams and sprays, lotions or ointments other than what have been instructed to use for ONE WEEK following your procedure.
    After the Eyebrow Embroidery procedure start the application of the aftercare ointment. The first application after two hours and repeat every two hours till the PM.
    AM & PM - avoid splashing water over the area or standing under the shower with your face. Wet your face with your fingers, foam your face wash then apply to the damp face, washing around the area avoiding the treated area, always. Instead of rinsing or splashing off, use a wet sponge, face cloth or mitten to remove the soapy cleanser. For 6 days avoid the treated area when cleansing the face, in the bath or shower, even when washing hair.
    Press the face dry with a tissue instead of wiping with a towel. Then in front of the basin mirror, wet the Eyebrows with your fingertips and water AM & PM for 6 days. Then pick up a drop of the "Wash" with a cotton stick. Share between the brows with the cotton stick and wipe once from the beginning to the end of the brows with the wash with the cotton stick to disinfect and remove the build-up of impurities and the ointment. To remove, wet a cotton pad with water and wipe away the wash once on each brow using one side for the one, and the other side for the other brow. Then pick up half a rice grain size of the ointment with a clean cotton stick tip, share between the brows, then apply with the cotton stick to the brows. Remember to reapply the ointment every two hours during the day only.
    After the Eyeliner procedure, no soap or water must go near the eye area for 6 days. Only a very small amount of the aftercare ointment needs to be applied four times a day under the liner under the eye and on top of the liner on the top lid.
    After a lip procedure always keep your lips moist at all times alternating between the two provided treatments for 6 days. Avoid spicy food, seafood, heat or cold. If using fever blister medication, continue as prescribed.
    Always apply the aftercare ointment with a clean cotton stick from the jar to the area gently. Avoid using the same end of the cotton stick a second time as it will contaminate the jar with the cream.
    The repeated applications of the ointment is to moisten the area, to protect it from bacteria and scabbing. If it scabs, the pigment will be removed in the process.



    Long Term Care:



    Always use a good sunscreen daily, even lips requires protection. Sun exposure will fade permanent cosmetics and may cause irritation even a year later.
    Please inform your physician of your cosmetic tattoo if you are planning a peel, MRI, laser or medical procedure.
    If you are a blood donor please note the blood bank policy. You must wait 12 months after your cosmetic procedure before you can donate blood again.